Relaxing atmosphere, great anniversary service, accommodating staff, exceptional value for money, large and clean rooms.

Nothing could have been better.

We loved the location of this hotel as it is near to two train stations which made it easy to explore the city. The room was very spacious and the bathroom had a huge jet tub and even an individual sauna. The service was excellent and the free amenities such as snacks and drinks were a nice touch. The breakfast was also great, with a variety of options to choose from.

The entertainment options were limited on the TV and the room service menu did not have any English translations.

I was pleasantly surprised by the luxurious amenities at Balian Resort Kinshicho. The jacuzzi, sauna, and outdoor open-air bathtub were a dream come true. The remote-controlled room service made ordering a breeze. Plus, the complimentary wine, ice cream, desserts, and juice were a delightful touch. I highly recommend this hotel for a truly indulgent experience.

The hotel had a great location close to two train stations, making transportation a breeze. The cleanliness of the hotel was impressive, and the staff were incredibly attentive and accommodating. The hotel facilities were fantastic, with massage chairs in the lobby, a huge bathtub in the room, and an outdoor bath on the patio. The selection of complimentary amenities, including toiletries and drink bars, was extensive and greatly appreciated.

There was nothing I didn't like.

This hotel has great value for money, offering spacious and clean rooms with an attention to detail that exceeded my expectations. The location is convenient, being close to two train stations, making travel around the city a breeze. The staff were friendly and went out of their way to communicate in English, making my stay even more enjoyable. I particularly loved the outside bath in the room, providing a luxurious and relaxing experience.

Nothing to fault, everything was more than satisfactory.

The hotel offered luxurious amenities in every room, such as a hot tub or an outdoor bath, that made for a comfortable stay after a long day of work. The location was convenient for business travellers looking to be close to their meetings. the breakfast was delicious and had a great value for its price.

The smoking policy throughout the hotel could be an inconvenience for non-smokers as the air purifier was not entirely effective. the TV remote control only functioned when a guest was close to it, making it difficult to watch from bed.

What impressed me the most about this hotel was the incredible attention to detail. From the moment we arrived, the staff went above and beyond to ensure our stay was perfect. They upgraded our room for our anniversary and took care of all our requests without hesitation. It's rare to find such exceptional service in a hotel.

No major issues, everything was just fine.

This hotel truly goes above and beyond when it comes to attention to detail. From the moment you step in, you're transported to Bali with the music, incense, and beautiful decorations. It's like a little slice of paradise in the heart of the city. The rooms are spacious and comfortable, and the huge bathtub is such a bonus. It's like they've thought of everything to make your stay extra special.

Nothing to complain about. Everything was perfect!